Information CAC-USA handles
Account details used for Google sign-in, Sign in with Apple, or email sign-in where available, including your account identifier, email address, and the name or profile photo provided by you or your sign-in provider. Apple may provide a private relay email address instead of your personal email.
Your selected role and profile information, including homeowner project cards or contractor business details, trades, skills, and professional photos.
Activity needed to operate matching and communication features, including swipes, interests, matches, conversations, messages, reviews, and notification preferences.
Location information you enter, such as a project city or town and a contractor service area. Information or images you submit may contain additional personal details; avoid sharing information you do not want other users to see.
Subscription and purchase information supplied by Google Play or the Apple App Store, including product, transaction, renewal, expiry, and refund status and identifiers used to associate a purchase with your CAC-USA account. Store providers handle payments; CAC-USA does not receive your full payment-card number.
Technical and security information needed to authenticate requests, prevent abuse, deliver notifications, diagnose failures, and keep the service reliable.
How information is used
Create and secure your account and provide the homeowner or contractor experience you selected.
Display job cards and professional cards to relevant users and support matching, private messaging, reviews, and account support.
Process contractor subscription access, deliver service notifications, investigate misuse, and improve reliability and usability.
Use an eligible contractor’s verified Priority Visibility subscription to give their card paid placement in relevant homeowner queues. This promotion happens within CAC-USA; we do not share audience lists with outside advertisers or track you across other companies’ apps or websites.
Comply with legal obligations and enforce CAC-USA terms and safety requirements.
When information is shared
Information you place on a job card or professional card is shown to other CAC-USA users as needed for the marketplace. Contractor ratings and written homeowner reviews are shared with homeowners considering that contractor. Review responses do not include the reviewer identity or private project details, but any personal information you put in the comment itself may be visible.
Messages are available to conversation participants. CAC-USA and its service providers may process stored information to operate the service, respond to support requests, investigate reports, and protect users. Do not put payment-card details, passwords, or other sensitive information in messages or reviews.
CAC-USA uses Google Firebase for authentication, database, storage, and backend services; Google Sign-In and Sign in with Apple for supported login options; and Google Play and the Apple App Store for purchases. Expo and the applicable Apple or Google notification service process device notification tokens and notification content for delivery. A notification may appear on your lock screen depending on your device settings.
Google Sign-In’s iOS SDK declares that it may process name, email address, phone number, approximate location, account and device identifiers, and other technical or usage information for authentication, security, app functionality and service analytics. These declarations include information Google may process while providing sign-in; they do not mean CAC-USA receives every listed field. CAC-USA requests basic Google sign-in profile access, not access to your contacts or phone-number profile. Google’s processing is also described in its privacy policy at policies.google.com/privacy.
With your permission before uploading, CAC-USA’s screening-enabled upload flow sends new project and professional-card photos to Google Cloud Vision for automated safety screening. Existing marketplace photos and photos uploaded through older app versions may not have undergone this screening. The service checks for potentially inappropriate imagery; it is not a guarantee that a photo is safe or accurate. Photos flagged for review are kept private for CAC-USA moderation instead of being published. Screening results and records of your permission are used for safety and abuse prevention, not advertising.
The iPhone app, Android app, and website use the same CAC-USA backend. Data is associated with your CAC-USA account. Signing in with a different provider can create a separate account unless you link the sign-in methods through supported account settings.
Information may also be disclosed when required by law, to protect users, or as part of a business transfer subject to appropriate safeguards. CAC-USA does not sell personal information.
Security and retention
CAC-USA uses access controls, authenticated requests, and managed Google infrastructure to protect account data. No system can guarantee absolute security.
Information is retained while your account is active and as needed to provide the service. After deletion, CAC-USA deletes or de-identifies account data except where limited retention is required for security, fraud prevention, legal compliance, dispute resolution, or backup recovery.
Photos held privately by automated screening are reviewed by CAC-USA and become eligible for owner-operated cleanup after 30 days. Report evidence is minimized when a moderation decision is completed; minimal resolved moderation records become eligible for cleanup after 90 days. These cleanup steps are operated by CAC-USA, not an automatic deletion timer. Removal safeguards may retain a minimal revoked-photo reference to prevent removed content from being published again; it does not contain the photo itself. Account deletion also removes associated screening and moderation records through the account-deletion process.
Your choices
Update job cards and professional-card information from your CAC-USA account.
Control operating-system notification permission from your device settings.
You can decline photo safety screening and continue using features that do not upload new photos. Withdraw permission for future uploads on this device from Account → Photo Screening. This does not remove photos you previously published; remove those from the relevant card or contact support about a held photo.
Delete your account from Account → Delete Account, or follow the steps at cac-usa.us/delete-account.
Manage or cancel a paid subscription in the Apple App Store or Google Play account used to purchase it. Deleting CAC-USA or deleting your CAC-USA account does not itself cancel a store subscription.
Contact CAC-USA support to ask a privacy or data question.